The Receptionist/Administrator will work on a rotating, rostered basis from Monday to Friday, providing receptionist responsibilities and supporting administrative functions across each of Cutura’s work locations. The Receptionist/Administrator will deliver high quality customer service, build strong working relationships across the organisation and ensure the efficient coordination of Cultura’s administrative and customer service requirements.

 Duties

• Greeting visitors and service participants to various Cultura work locations and ensuring a welcoming and supportive environment is provided.
• Take service participant related queries and link with the appropriate program areas.
• Answer and direct all phone calls at reception to the relevant work area in a prompt and professional manner.
• Managing incoming queries via phone, email and mail, and referring to the relevant area.
• Manage stationery and office supplies, including stock taking ordering and distribution.
• Assist with Cultura event coordination and promotional items both internally and externally as required.
• Performing ad-hoc administration duties to support the needs of the service delivery.
• Undertake project administrative support as directed by the supervisor and/or General Manager.
• Supporting reporting requirements to the relevant Managers and General Manager.
• Ensure compliance for entry requirements for all work sites are maintained.
• Complete spreadsheets and financial requirements such as petty cash/banking or receipting when required.
• Ensure local meetings and room bookings are managed as per the accepted systems.
• Provide support and a point of contact to external visitors and queries for internal colleagues.
• Other duties as directed by the relevant supervisor.

Desirables

• Knowledge of Urdu, Dari, Persian, Hazari would be highly advantageous.
• Ability to work at multiple sites.

How to Apply

Please answer the application questions and submit your resume after reviewing the position description.

Applications close for this position on Monday 13 October 2025 at 5:00pm. 

If you have any questions about the position, you may contact Erika Fernandes, Admin Team Leader, at erika.fernandes@cultura.org.au

Employment may be subject to the satisfactory completion of a Police Criminal Record Check, NDIS Worker Screening Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working.

We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

Only shortlisted candidates will be contacted to arrange an interview.