Financial Counsellor

Job No: Cultura46
Location: Greater Geelong

Position summary 

The Financial Counsellor provides service and activities to clients including: information, options, support and advocacy for individuals, families and groups of consumers and assists clients to identify, develop and implement strategies for redressing credit, debt and other financial issues.

 

This position will be contracted on a permanent part time basis, working 22.5 hours per week.

 

Duties

  • Case Management including detailed analysis of client’s financial position including an initial assessment of the client’s financial situation;
  • Determine the vulnerability/disadvantages of the client’s financial position and offer a service appropriate to assist in resolution;
  • Refer clients where appropriate to other resources and welfare groups;
  • Provide advocacy on behalf of the client when required;
  • Participate in educating relevant stakeholders on financial counselling service provision and how to make referrals;
  • Facilitate appropriate change to commercial practices, current and proposed debt legislation and Government policy where the opportunities arise;
  • Record client data in compliance with required standards and contribute to funder reporting requirements;
  • Adhere to the relevant codes of practice including professional conduct and standards of practice as developed and published by FC, Victoria, the FCA and Cultura;
  • Meet and maintain the membership requirements of FC Victoria.

Qualifications and Experience

  • Diploma of Community Services (Financial Counselling) or be willing to undertake this. Enrolment must occur within the first 3 months;
  • Current membership with FC, Victoria (or willingness to obtain);
  • Current Driver’s License;
  • Ability to apply legislative and regulative knowledge to the financial counselling role.

How to Apply

Answer the application questions and submit your resume after reviewing the position description.

Applications close for this position on Thursday 26 June 2025 at 11:59pm. 

If you have any questions about the position, you may contact Heather Barclay at heather.barclay@cultura.org.au

Employment may be subject to the satisfactory completion of a Police Criminal Record Check, Working With Children Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working.

We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

Only shortlisted candidates will be contacted to arrange an interview.

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Privacy Acknowledgment

Cultura is committed to respecting the privacy of personal information it collects and is compliant with the Australian Privacy Principles. As part of the recruitment and selection process any information collected will be compliant with Cultura's Privacy Policy. Any third-party providers that are engaged by Cultura to support the recruitment process comply with the Cultura Privacy Policy. Further information on Cultura's Privacy Policy can be found here.


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About Cultura

Cultura's purpose is to provide innovative services to support, care for and celebrate culturally diverse individuals through their life journey. Our aged care facility, Multicultural Aged Care Services Geelong, provides a home to more than 100 culturally diverse residents in beautiful surroundings in North Geelong. Our Values of inclusion, integrity, sustainability and kindness are the cornerstone of the care we provide and we are committed to creating a community where our residents feel at home, respected, and empowered to live their best lives.