Bicultural Worker
Job No:
Cultura17
Location:
Greater Geelong
Position summary
Provide support to multicultural clients and building the capacity of individuals. Provide community information, practical support and a strength-based service to engage in community and family life.
Duties
- Act as a bilingual/bicultural support for the delivery of casework, case management, disability support and community development services as required;
- Act as a conduit between staff and clients on cultural issues;
- Provide advice on the information needs including presentation of information to the community;
- Support the client to learn independence skills;
- Assist Settlement staff to communicate effectively with members of the community by making appointments and informing them of activities, events etc;
- Promptly respond to any communication including booking requests;
- Follow the agreed job schedule for each booking and communicate with the person who booked you or by the Home Services – Coordinator, Rostering and Administration;
- Maintain client confidentiality at all times;
- Attend support and supervision sessions;
- Assist with orientation and transportation of clients as directed.
Qualifications and Experience
Essential
- Ability to speak Arabic, Pashto, Dari, Farsi, Persian, Burmese, Karen, Karenni, Hazaragi, Swahili, Tamil, or Ukrainian;
- Ability to work across cultures with sensitivity;
- Community Settlement knowledge and experience;
- Work effectively in a team;
- Maintain client confidentiality and professional boundaries;
- Basic administration skills along with computer knowledge;
- Understanding and utilisation of strengths-based practice;
- Capacity to support clients to build their independence;
- Respectful, attentive, empathetic and supportive nature;
- Completion of the NDIS Worker Orientation Module ‘Quality, Safety and You’;
- Current Victorian Driver Licence (or working towards);
Desirable
- Previous experience working in a multi-cultural or not for profit organisation desirable but not essential.
How to Apply
Answer the application questions and submit your resume after reviewing the position description.
Employment may be subject to the satisfactory completion of a Police Criminal Record Check, Working With Children Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working.
We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
Only shortlisted candidates will be contacted to arrange an interview.